Support

A problem or an idea? Write to us — a person reads it.

E-mail: [email protected]
Personal data (KVKK): [email protected]
Rights violations, illegal content, child safety: [email protected]

In the app, the fastest way is Settings → Contact us.

In an emergency, call 112 first. Crossova is not an emergency service.

Frequently asked

When does Crossova open?

Istanbul first. Join the waitlist and we'll tell you on the day it opens.

Does it cost anything?

No. Core features are free; safety features are always free.

How does Kız Kıza work?

Kız Kıza (Girls Only) Crosses, crews and chats are visible to and joinable only by users who selected "woman" as their gender on their profile; we do not ask for documents. The rule is enforced on our servers. Giving false information to enter them is a reason to close the account.

How do I block or report someone?

From the (⋯) menu on their profile, post or message. People you block don't see you in lists and chats; we never tell them. A person reviews reports.

Can I get a copy of my data?

Yes: Settings → Request my data. Your archive is delivered in the app within 30 days at the latest.

How do I delete my account?

Settings → Delete account. If you can't get into the app, use the form on the Delete account page.